Salesforce A Global Strategic Cloud Alliance partner since 2007 Our Salesforce Solutions Latest Insights Services Client Stories Key Resources Latest Insights Capgemini and Salesforce enable companies to become cloud-based, customer centric Enterprises transforming customer experiences, operational processes and business models. Broschüre CRM Modernization Services Accelerate the value of your CRM investments. A proven methodology to digitally transform customer facing processes while migrating from Siebel to Salesforce Download PDF Erfahren Sie mehr Broschüre Odigo for Salesforce Comprehensive Cloud contact center solution Odigo is a comprehensive telephony and integration services that deliver outstanding business value. Erfahren Sie mehr Broschüre Digital Connections Management Begin the journey toward customer centricity DCM helps utility companies, reduce the cost and turnaround time for managing electrical work requests. Erfahren Sie mehr : : Our Solution Offerings Together with Salesforce, we deliver a complete portfolio of integrated services that combine our technology and deep industry expertise around Digital Transformation, Domain and Platform technology. Our Service Solutions ACE for Banking All Channel Experience for Banking provides a configurable, omni-channel solution that unites all customer platforms and customer engagement systems. Erfahren Sie mehr ACE: Retail Clienteling Clienteling is an iPad-based capability specifically designed to manage personal customer engagement in a way to provide an exceptional in-store shopping experience. Erfahren Sie mehr ACE for Insurance All Channel Experience for Insurance delivers both revenue and cost benefits while reducing the insurer’s risks. Erfahren Sie mehr Bus. Ops Support as a Service Dynamically scale business operations to accommodate growth, change management and complexity with BOSS to reduce cost and resources. Erfahren Sie mehr Cloud Assessment Today, more than 75%* of companies have a cloud migration strategy. Is your organization prepared for your journey to the Cloud? Erfahren Sie mehr Connected Service Connected Service leverages the Internet of Things (IoT) to dramatically change the relationship between you and your customers. Erfahren Sie mehr Constituency Response Mgmt A multichannel platform that supports front and back office communications to reduce costs and increase efficiencies among agency workers and citizens. Erfahren Sie mehr CRM Modernization Services A proven methodology for organizations to digitally transform customer facing processes while migrating from Siebel to Salesforce. Erfahren Sie mehr Digital Connections Mgmt Digital Connection Management solution helps utility companies, reduce the cost and turnaround time for managing electrical work requests. Erfahren Sie mehr Field Service Lightening Accelerator Solution accelerator to Salesforce Field Service adds timesheets, labor/parts debrief, PM and contracts Erfahren Sie mehr Financial Advisor for Desktop Solutions Financial Advisor Desktop solution provides a single interface for seamless access to all client information and advising functions. Erfahren Sie mehr Global Rollout & Org. Mgmt Successful agile, scalable yet robust Salesforce rollout and deployment to ensure sustainable value. Erfahren Sie mehr Integrated Marketing Management Take your marketing effectiveness to new heights using the power of the Cloud. Capgemini, Salesforce and Box can show you how with our Integrated Marketing Management solution. Erfahren Sie mehr Odigo for Salesforce A comprehensive, one-stop shop, providing a Cloud contact center solution, telephony and integration services that deliver outstanding business value. Erfahren Sie mehr Quote-to-Cash Enables companies transform the customer and employee experience during the sales cycle and setting up systems to support growing businesses. Erfahren Sie mehr SAP-salesforce.com Integration A comprehensive data integration and Master Data Management (MDM) strategy helps combine relevant data and derive actionable insights, on demand. Erfahren Sie mehr SCE for Retail Our customer-centric approach help you to devise a transformation strategy that supports customer engagement and loyalty programs Erfahren Sie mehr Service Lifecycle Management/Smart Service A proven, low-risk approach to deploy harmonized service processes to accelerate value and provide differentiated service automation. Erfahren Sie mehr Client Stories Capgemini helped AirFrance KLM rollout new Salesforce system to connect with their customer & provide outstanding service worldwide Key Resources Capgemini at Dreamforce 2016 Wrap up video to highlight Capgemini's participation at Dreamforce 2016. expand Share this article Share this edition Join the Conversation We will help you apply innovation, maximize benefits and demonstrate a solid return on investment leveraging Salesforce technology portfolio.